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Requires: Admin Last verified: 2026-10-09

KYC Verification

KYC Verification confirms your identity (PAN, Aadhaar, and GSTIN if you have one) with the issuing government sources. This page explains how to complete it.

Note

Vyom numbers currently use the phone network's own checks, which you complete on the Vyom numbers card (see Vyom Numbers). When Vyom's own KYC will be required is still to be confirmed; this guide will be updated then.

Where to find it: Console menu, KYC Verification.

Who can use it: Admins. While a new account is waiting for approval, the person who registered it can also use it.

The badge at the top shows where you are: Pending, Verified or Not verified. Each step is saved as soon as it completes, so you can stop and come back.

Read the consent statement and select Accept and continue. It allows Vyom to check your PAN, GSTIN and Aadhaar details with the government sources through an authorised verification partner. Only the last 4 digits of your Aadhaar number are kept.

Step 1: PAN

Enter your PAN and select Verify PAN. For a business account, this is the Business PAN.

Step 2: Aadhaar

For a business account, this is the authorised signatory's Aadhaar.

  1. Select Verify with DigiLocker. DigiLocker opens.
  2. Sign in with your Aadhaar number and the OTP, and agree to share your Aadhaar.
  3. You come straight back to Vyom. If you don't, return to this page and select I've finished on DigiLocker.

The DigiLocker link is valid for 10 minutes. If it runs out, select Start again.

Step 3: GSTIN (optional)

Enter your GSTIN and select Verify GSTIN, or select I don't have a GSTIN.

When it's done

Once your details are verified, the badge reads Verified. An account set up before KYC was introduced is shown as verified automatically.

If something goes wrong

  • A step says it couldn't be verified. The reason is shown under the step. Correct the detail and try again.
  • "No attempts left for now." Each check can be tried 3 times a day. Try again tomorrow.
  • "Only a Tenant Admin can manage KYC." Ask an Admin on your account to complete it.
Need help or clarification? Email support@eternascisense.com, or call the support number shown on vyom.eternascisense.com.