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Requires: Admin Last verified: 2026-10-09

Tenant Level Configurations

These are the settings that apply to your whole organisation, not to one agent. Only a Tenant Admin can change them.

Setting What it is for
Organization Profile Correct or update your organisation's registration details, such as its name, contact person and billing address.
KYC Verification How to verify your identity: PAN, Aadhaar, and GSTIN if you have one.
Retention & Privacy Decide how long each kind of data is kept, and erase a customer's data on request.

If something goes wrong

If a menu item in this list is missing for you, your role does not allow it. Ask a Tenant Admin to change your role in Manage Users & Groups.

Need help or clarification? Email support@eternascisense.com, or call the support number shown on vyom.eternascisense.com.