Payments¶
Payments is where you add credits to your account and find your past payments.
Where to find it: Console menu, Payments.
Add credits¶
- Under Proceed to pay, enter the Amount (INR), between ₹1 and ₹5,00,000.
- Optionally, tick Send a copy of payment receipt to and enter a phone number to receive a copy of the receipt there.
- Select Pay Now and complete the payment on the secure payment page.
You get 1 credit for every ₹1 of the amount you entered. GST (currently 18%) is added on top, so the amount you pay is higher than the credits you receive. For example, adding ₹2,000 of credit costs ₹2,360.
Once the payment succeeds you're brought back to Vyom and the credits appear in your balance. A confirmation is sent by email to your account's Admins (for an individual account, by email and WhatsApp).
Payment history and receipts¶
Payment History lists every payment, newest first:
| Column | What it shows |
|---|---|
| Payment Date & Time | When you paid. |
| Amount | What you paid, including GST. |
| Status | Whether the payment succeeded. |
| Payment Method | For example UPI or card. |
| Transaction ID, Order ID | References to quote if you contact support about a payment. |
| Receipt | Download gives the receipt as a PDF, for successful payments. |
If something goes wrong¶
- The payment went through but the credits haven't appeared. Refresh the page after a minute. If they still don't appear, contact support with the Order ID.
- "Enter an amount between ₹1 and ₹500,000." The amount is outside the allowed range.
Need help or clarification?
Email support@eternascisense.com,
or call the support number shown on
vyom.eternascisense.com.