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Requires: Admin Last verified: 2026-10-09

Self Managed Rate Card

When you pay a vendor directly (Self Managed Services, see Vendor Cost Management), Vyom can still estimate what your usage costs you. The Self Managed Rate Card holds the rates it uses for that estimate.

Where to find it: Console menu, Self Managed Rate Card.

Where you haven't set a rate, Vyom uses its own reference rate for that vendor.

Add a rate

  1. Select Add Rate Card.
  2. Fill in:

    Field What to enter
    Provider The vendor, for example your telephony provider.
    Model The vendor's model, where it has one. Leave blank for telephony.
    Usage Type What is charged, for example telephony minutes or text-to-speech.
    Rate What the vendor charges you per unit.
    Direction For telephony: inbound or outbound, if the vendor charges them differently.
    Pulse For telephony: the billing increment in seconds, for example 60 if the vendor charges per started minute.
    Effective From The date the rate applies from.
  3. Save. The rate appears in the list.

To match a price change, add a new rate with a new Effective From date rather than editing the old one, so earlier estimates stay as they were.

Need help or clarification? Email support@eternascisense.com, or call the support number shown on vyom.eternascisense.com.