Credit-Billing¶
Credit-Billing shows your credit balance, how much you've used, your current plan, and every credit added or spent.
Where to find it: Console menu, Credit-Billing.
The figures at the top¶
| Figure | What it shows |
|---|---|
| Credit Balance | The credits you have now. Select it to jump to the ledger. |
| This Month's Usage | Credits used this calendar month. On a subscription it's Usage this Monthly Duration: credits used since your current subscription period started. Select it to see how it adds up. |
| Current Plan | Your plan, and tier on a subscription. Select it to view or change plans on Vyom Pricing Plans. |
On a Monthly or Annual subscription, Downgrade to Pay As You Go appears here. See Move back to Pay As You Go.
Warnings about a low balance or a nearly used limit appear above these figures. See Warnings about your balance.
Credit Ledger¶
Every credit added or spent, one line each, newest first:
| Column | What it shows |
|---|---|
| Date | When it happened. |
| Item | What it was, for example a call, a top-up, or a number's monthly rent. |
| From, To | For a call, who called whom. |
| Direction | For a call, inbound or outbound. |
| Call Duration (in seconds) | For a call, how long it lasted. |
| Credits | Added (positive) or spent (negative). |
| Balance After | Your balance straight after this line. |
Vendor Cost Management¶
Vyom uses vendors for two things: AI Models (speech-to-text, the language model and text-to-speech) and Telephony. For each, either:
- Vyom Managed Services: Vyom pays the vendor and the cost is included in what you're charged per call; or
- Self Managed Services: you have your own account with the vendor and pay them directly.
For a Self Managed service, the page shows an Estimated Vendor Cost for the last 30 days, worked out from your tracked usage and the rates on the Self Managed Rate Card. It's an estimate; your vendor's own bill is the real figure.
If the setting reads (set by Vyom — contact support to change), it can't be changed from here.