Vyom Pricing Plans¶
Vyom Pricing Plans shows the ways to pay for Vyom side by side, and is where you start a Free-Trial or move to a subscription.
Where to find it: Console menu, Vyom Pricing Plans.
Comparing plans¶
| Free-Trial | Pay As You Go | Monthly Subscription | Annual Subscription | Enterprise | |
|---|---|---|---|---|---|
| Commitment | 14 days, no payment | None | One month, paid in advance | One year | Contracted |
| Price | ₹1,000 free credit | Top up as you need | ₹2,000, ₹5,000, ₹10,000, ₹15,000, ₹20,000 or ₹25,000 a month | Same tiers as Monthly | Custom |
| Concurrent calls | Up to 5 | Up to 10 | Up to 15 | Up to 20 | Custom |
| Monthly usage limit | None | None | Your tier amount | Your tier amount | Custom |
| Onboarding | Self-serve | Self-serve | Self-serve | Self-serve | Guided |
| Support | Email and tickets | Standard | Standard | Standard | Premium, with priority |
| WhatsApp & Email | Included | Included | Included | Included | Included |
Good to know:
- Monthly Subscription gives the same credit per rupee as Pay As You Go. What it adds is more concurrent calls.
- Some tiers come with bonus credit. When you choose a tier, the breakdown shows any Bonus credit and the total Credits you receive.
- A plan marked Coming Soon can't be bought yet.
Start a Free-Trial¶
Select Start Free Trial and confirm. You get ₹1,000 of free credit for 14 days, with no payment card. Your new balance and plan appear on Credit-Billing.
Move to a subscription¶
- Select Upgrade to Monthly or the Annual equivalent.
- Choose a tier. The breakdown shows the plan amount, GST and the total you'll be charged.
- Pay on the secure payment page.
When the payment succeeds, the new plan is active straight away and your credits, including any bonus, are added. Your usage limit for the period is your tier amount; topping up during the period raises it by the amount you add. You're warned at 80% of the limit, and new calls stop when less than 100 credits of it is left (see When calls stop).
For Enterprise, contact your Vyom account contact.
Move back to Pay As You Go¶
On Credit-Billing, select Downgrade to Pay As You Go and confirm. The change applies immediately. Calls in progress finish normally; new calls follow Pay As You Go's limits.
Bonus credit is forfeited
Moving to a different kind of plan (for example from Annual to Pay As You Go) removes any bonus credit still in your balance. Changing tier within the same plan does not.
When a subscription term ends without being renewed, your account returns to Pay As You Go.